Benefits: 
- Includes the 1st year with your product purchase. (Upgrading to 3 or 5 year is highly recommended)
- Replaces the need of purchasing expensive update packages
- Helps you stay current by providing access to free software updates (major and minor releases) at no extra cost anytime you want, if you want
- Reduces administrative tasks and approvals for update purchases (since updates are free and additional purchases are no longer required)
- Provides you access to the new drivers which are otherwise restricted
- Gives you access to electronic training guides for the registered product
- Makes you eligible for SMA-related campaigns and special offers
- Keeps you up-to-date on software information, planned product launches, and other news
- Offers a second contract plan: SMA GOLD also includes unlimited Hotline Technical support
SMA Renewal Process
Your SMA (Software Maintenance Agreement) is a maintenance program that is available as a 1, 3 or 5 year contract.Before the date of expiration, you will need to renew your contract (at least 15 days prior to expiration date) in order to ensure that your contract remains valid and that none of the SMA benefits are lost.
In order to renew your SMA you must:
- Pay the Proforma Invoice*, stating the ProForma Invoice number in the comments, at least 15 days before expiration date
Upon receipt of your payment, we will send you a formal invoice and your SMA will be renewed.
- * Proforma invoices will be emailed to the email address on your SMA account at least 75 days before expiration of the SMA
WARNING: Failure to renew your SMA will make you ineligible for future software updates (including Driver updates) and future SMA purchases for this specific product.
For your records, you may download a PDF version of the SMA Renewal process in PDF
